Understanding Zendesk Talk vs. Sell Voice Differences
Explore the differences between Zendesk Talk and Zendesk Sell Voice. Learn how each serves support and sales teams.
What is the difference between Zendesk Talk and Zendesk Sell Voice?
Zendesk Talk and Zendesk Sell Voice are distinct telephony features within the Zendesk suite.
Zendesk Talk is a cloud-based call center software integrated with Zendesk Support, designed to help manage customer support calls efficiently. In contrast, Zendesk Sell Voice is a cloud-based calling software built into Zendesk Sell, aimed at enhancing sales communication. Each tool is tailored to meet the specific needs of support and sales teams, respectively.
More related questions
Do I need Zendesk Talk to use Zendesk Sell Voice?
No, you don't need Zendesk Talk to use Zendesk Sell Voice. Zendesk Talk and Zendesk Sell Voice are separate telephony features designed for different purposes. Zendesk Talk is integrated with Zendesk Support and functions as a cloud-based call…
Can I use Zendesk Sell Voice without Zendesk Talk?
Yes, you can use Zendesk Sell Voice without needing Zendesk Talk. These are independent features within the Zendesk platform. Zendesk Sell Voice is specifically designed for sales teams to make and receive calls directly within Zendesk Sell. It…
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