Using Zendesk Sell Voice Without Zendesk Talk
Find out if you can use Zendesk Sell Voice without Zendesk Talk. Learn about their independent functionalities.
Can I use Zendesk Sell Voice without Zendesk Talk?
Yes, you can use Zendesk Sell Voice without needing Zendesk Talk. These are independent features within the Zendesk platform.
Zendesk Sell Voice is specifically designed for sales teams to make and receive calls directly within Zendesk Sell. It operates independently of Zendesk Talk, which is focused on customer support call management within Zendesk Support.
More related questions
Do I need Zendesk Talk to use Zendesk Sell Voice?
No, you don't need Zendesk Talk to use Zendesk Sell Voice. Zendesk Talk and Zendesk Sell Voice are separate telephony features designed for different purposes. Zendesk Talk is integrated with Zendesk Support and functions as a cloud-based call…
What is the difference between Zendesk Talk and Zendesk Sell Voice?
Zendesk Talk and Zendesk Sell Voice are distinct telephony features within the Zendesk suite. Zendesk Talk is a cloud-based call center software integrated with Zendesk Support, designed to help manage customer support calls efficiently. In…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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Customer.io($50M+ ARR)
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