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Resolve Aircall Account Blocked Error - Frequently asked questions

Discover solutions to common issues with Aircall account blocks. Learn how to unblock your voice and text account and prevent future errors.

Frequently asked questions

Why is my Aircall for Sell account blocked in Zendesk Sell?

If you're seeing an 'Account blocked' error in Zendesk Sell, it's because calls are not made directly through Zendesk Sell. Instead, they are routed through the Aircall integration. To resolve this, you should use the Aircall web app or the Mac…

How can I make calls from Zendesk Sell using Aircall?

To make calls from Zendesk Sell using Aircall, you need to use the Aircall integration. This involves using the Aircall web app or the Mac or Windows apps. Additionally, you should install the Aircall Dialer browser extension, which allows you to…

What should I do if I encounter an error with Aircall for Sell?

If you encounter an error with Aircall for Sell, such as an 'Account blocked' message, it's important to understand that this is expected behavior. Calls are not made directly through Zendesk Sell but through the Aircall integration. To resolve…

Is Aircall for Sell supported by Zendesk?

No, Aircall for Sell is not supported by Zendesk. If you need help with the Aircall integration, you should contact Aircall directly. You can do this by clicking 'Contact Us' on their app page. This ensures you get the most accurate and helpful…

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