image for site

Installing Zopim for KartRocket - Frequently asked questions

Discover answers to common questions about installing Zopim on KartRocket. This guide covers setup, integration, troubleshooting, and more to help you get started.

Frequently asked questions

How do I install Zopim for KartRocket?

To install Zopim for KartRocket, follow a few simple steps in your KartRocket Admin panel. First, log on to your KartRocket Admin panel and navigate toView Store > Store Design. Then, select theModules - Layoutstab and locate the…

Where can I find my Zopim widget embed code?

To find your Zopim widget embed code, you need to refer to a specific article provided by Zendesk. The embed code is essential for integrating the Zopim live chat widget into your KartRocket website. Make sure you have access to this code before…

Is the Zopim integration available for all Zendesk Chat versions?

The Zopim integration is only available for customers using the Legacy versions of Zendesk Chat. If you're unsure which version of Zendesk Chat you have, it's important to determine this before attempting to install Zopim on KartRocket. For…

What should I do if the Zopim chat widget doesn't appear on my KartRocket site?

If the Zopim chat widget doesn't appear, double-check the installation steps and ensure the embed code is correctly added. Make sure you've followed each step in the installation process accurately, especially adding the Zopim widget embed code…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites