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Zopim Integration: Zendesk Chat Version Requirements

Learn about the version requirements for Zopim integration with Zendesk Chat. Only available for Legacy versions.

Is the Zopim integration available for all Zendesk Chat versions?

The Zopim integration is only available for customers using the Legacy versions of Zendesk Chat.

If you're unsure which version of Zendesk Chat you have, it's important to determine this before attempting to install Zopim on KartRocket. For guidance on identifying your Zendesk Chat version, refer to the relevant Zendesk documentation.


More related questions

How do I install Zopim for KartRocket?

To install Zopim for KartRocket, follow a few simple steps in your KartRocket Admin panel. First, log on to your KartRocket Admin panel and navigate toView Store > Store Design. Then, select theModules - Layoutstab and locate the…

Where can I find my Zopim widget embed code?

To find your Zopim widget embed code, you need to refer to a specific article provided by Zendesk. The embed code is essential for integrating the Zopim live chat widget into your KartRocket website. Make sure you have access to this code before…

What should I do if the Zopim chat widget doesn't appear on my KartRocket site?

If the Zopim chat widget doesn't appear, double-check the installation steps and ensure the embed code is correctly added. Make sure you've followed each step in the installation process accurately, especially adding the Zopim widget embed code in…

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