Check Mobile SDK Version in Project - Frequently asked questions
Discover how to check your project's Mobile SDK version. This page answers common questions and provides guidance on identifying the SDK version used in your project.
Frequently asked questions
How can I check the Mobile SDK version for Android projects?
To check the Mobile SDK version in an Android project, you need to look into thebuild.gradlefile. Open your Android Studio project and switch to the Android view. Navigate to Gradle Scripts and open thebuild.gradlefile. In the…
How do I find the Mobile SDK version for iOS projects using CocoaPods?
For iOS projects using CocoaPods, you can find the Mobile SDK version in thePodfile.lockfile. Open thePodfile.lockfile with any text editor. Look for the section labeledPODS:and find the line that includesZendeskSDK. The version…
How can I determine the Mobile SDK version for iOS projects with manual integration?
To determine the Mobile SDK version for iOS projects with manual integration, you need to check theInfo.plistfile. Navigate to the.frameworkfile of your project and open theInfo.plistfile. If you're using an IDE like Xcode, look for…
What is the process to check the Mobile SDK version for Android with Fabric integration?
Checking the Mobile SDK version for Android projects with Fabric integration is similar to manual integration. Open your Android Studio project, switch to the Android view, and navigate to Gradle Scripts. Open thebuild.gradlefile and look for…
Where can I find sample projects for Zendesk SDK integration?
Sample projects for Zendesk SDK integration are available in the SupportSDKSamples GitHub repository. This repository includes examples for both CocoaPod and manually integrated frameworks, providing a useful resource for developers looking to…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
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Zeffy
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Zinc
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Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
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Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
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Freecash
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Read FreeCash's case study
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