How to View Content Blocks List - Frequently asked questions
Frequently asked questions
How can I view the content blocks list in Zendesk Guide?
To view the content blocks list in Zendesk Guide, navigate to the Guide admin section. From there, click on the Manage articles icon in the sidebar, and under the Tasks tab, select Content blocks. This will display the list of all content blocks…
What information can I find in the content blocks list?
The content blocks list provides a comprehensive view of all content blocks created in your account. It includes details such as the date each content block was last edited and the articles where these blocks are being used. This list is essential…
Who can edit or delete content blocks in Zendesk Guide?
In Zendesk Guide, only Guide admins have the ability to delete content blocks. Both Guide admins and agents with the appropriate permissions can edit content blocks. This ensures that only authorized users can make changes to the content blocks,…
How do changes to a content block affect articles in Zendesk Guide?
When you update a content block in Zendesk Guide, the changes automatically apply to all articles that use that content block. This feature ensures consistency across your knowledge base, as any updates made to a content block are reflected in all…
How can I find which articles use a specific content block?
To find out which articles use a specific content block, open the content block editor from the content blocks list. In the editor's side panel, you can click on article links to view all articles that contain the content block you are updating….
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