How to Add a Call Button to Your App - Frequently asked questions
Discover how to add a call button to your mobile app with our FAQ guide. Get answers to common questions and enhance your app's functionality effortlessly.
Frequently asked questions
How do I add a call button to my mobile app using Zendesk?
To add a call button to your mobile app using Zendesk, you need to integrate the Talk SDK for Android or iOS into your app's code. This allows your customers to call you directly from the app without leaving it. Make sure you have a digital line…
What is required before adding a call button to my app?
Before adding a call button to your app, you must have a digital line created in Zendesk. This digital line will be associated with the call button, allowing customers to call you directly from the app. For more information on setting up a digital…
Can I make calls from the Zendesk app on Android?
The Zendesk app allows you to receive calls, but to make calls from the app on Android, you need to integrate the Talk SDK into your app's code. This integration enables the call button feature, allowing seamless communication with your…
Does Zendesk offer a call feature in their app?
Yes, Zendesk offers a call feature through the integration of the Talk SDK into your mobile app. This feature allows customers to call you directly from the app, providing a seamless communication experience without leaving the…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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