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Send External Emails to Sell with Yesware - Frequently asked questions

Discover how to send external emails to Zendesk Sell using Yesware. Find answers to common questions and learn tips for seamless integration and usage.

Frequently asked questions

How can I use Yesware to send emails to Zendesk Sell?

You can use Yesware to automatically send BCC emails to Zendesk Sell. By integrating Yesware with your Google Mail, you can streamline the process of sending emails to your Sell account without manually entering the BCC email address each time….

What is the purpose of the BCC email address in Zendesk Sell?

The BCC email address in Zendesk Sell is used to attach external email messages to your contacts and deals. This unique address allows you to send or receive emails from external addresses and have them automatically linked to the relevant…

Can I use Yesware with Microsoft Outlook for Zendesk Sell?

Yesware can integrate with Microsoft Outlook, but the current documentation focuses on Google Mail. While the integration process for Outlook is not covered in this guide, Yesware does support both platforms, allowing you to streamline email…

How do I find my Zendesk Sell BCC email address?

You can find your Zendesk Sell BCC email address on any of your contact cards. This address is unique to your account and is used to attach emails to all contacts within your Sell account. If you need to use a deal-specific BCC email address, these…

What should I do if I don't want an email sent to Zendesk Sell?

If you don't want a specific email to be sent to Zendesk Sell, you can easily remove the BCC email address. When composing an email in Google Mail, simply click the CRM button to remove the BCC address from that particular message. This allows you…

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