How to Duplicate a Report - Frequently asked questions
Explore common questions on duplicating, recreating, or copying reports from default dashboards in Zendesk. Find solutions and tips for efficient report management.
Frequently asked questions
How can I duplicate a report from a Zendesk default dashboard?
To duplicate a report from a Zendesk default dashboard, you can use the cloning feature. Default dashboards in Zendesk are read-only, which means you cannot edit them directly. However, by cloning a dashboard, you can create a copy that you can…
Can I edit reports directly on a Zendesk default dashboard?
No, you cannot edit reports directly on a Zendesk default dashboard as they are read-only. However, you can clone the dashboard to create an editable version. Cloning allows you to make changes to the reports, see how they are constructed, and…
What is the process to clone a Zendesk dashboard?
Cloning a Zendesk dashboard is the first step to customizing reports from a default dashboard. This process allows you to create an editable version of the dashboard. Once cloned, you can interact with the data, see how reports are built, and make…
Why can't I edit the queries in a Zendesk default dashboard?
You can't edit the queries in a Zendesk default dashboard because these dashboards are set to read-only. This is designed to maintain the integrity of the default reports. To make changes, you need to clone the dashboard, which will allow you to…
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