How to Clone a Zendesk Dashboard
Learn the process of cloning a Zendesk dashboard to customize and edit reports from default dashboards.
What is the process to clone a Zendesk dashboard?
Cloning a Zendesk dashboard is the first step to customizing reports from a default dashboard. This process allows you to create an editable version of the dashboard.
Once cloned, you can interact with the data, see how reports are built, and make any necessary changes. This feature is essential for users who need to adapt reports to their specific needs. For more information, check out the originalZendesk help article.
More related questions
How can I duplicate a report from a Zendesk default dashboard?
To duplicate a report from a Zendesk default dashboard, you can use the cloning feature. Default dashboards in Zendesk are read-only, which means you cannot edit them directly. However, by cloning a dashboard, you can create a copy that you can…
Can I edit reports directly on a Zendesk default dashboard?
No, you cannot edit reports directly on a Zendesk default dashboard as they are read-only. However, you can clone the dashboard to create an editable version. Cloning allows you to make changes to the reports, see how they are constructed, and…
Why can't I edit the queries in a Zendesk default dashboard?
You can't edit the queries in a Zendesk default dashboard because these dashboards are set to read-only. This is designed to maintain the integrity of the default reports. To make changes, you need to clone the dashboard, which will allow you to…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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