Setting up SSO for Sell Accounts - Frequently asked questions
Frequently asked questions
How do I set up Single Sign-On (SSO) for my Zendesk Sell account?
Setting up SSO for your Zendesk Sell account is straightforward. For Zendesk accounts, all SSO settings are managed through the Zendesk Admin Center. You can access the Admin Center directly from your Product Tray or by navigating to Settings in…
What is the process for setting up SSO on a legacy Zendesk Sell account?
For legacy Zendesk Sell accounts, SSO settings are managed directly within Sell. Admin rights are required to set up SSO. Start by clicking Settings in Sell, then select Integrations > Single Sign On and click Configure. You'll need to provide…
How do I log in to Zendesk Sell with SSO enabled?
Logging into Zendesk Sell with SSO enabled is simple. Users continue to log in from their default login page using their registered email address. Zendesk Sell verifies this email with your identity provider. If you're already logged into your…
Can administrators log in to Zendesk Sell without using SSO?
Yes, administrators on a Zendesk Sell account have the option to log in using an email and password. This option is available on the login page, providing flexibility for admin users. Non-administrator users, however, must use SSO to log in. This…
What information is needed for manual SSO setup in legacy Zendesk Sell accounts?
For manual SSO setup in legacy Zendesk Sell accounts, you'll need specific information from your identity provider. This includes the Identity Provider Issuer ID, Identity Provider SSO URL, and the Identity Provider certificate fingerprint. These…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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