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Optimizing Battery Life in Zendesk Chat App - Frequently asked questions

Discover how to optimize battery life while using the Zendesk Chat Android app. Explore frequently asked questions and tips for efficient app usage.

Frequently asked questions

How can I optimize battery life while using the Zendesk Chat Android app?

To optimize battery life while using the Zendesk Chat Android app, you can adjust certain settings. Push notifications are a great way to preserve battery life as they allow the app to alert you to important chat events without staying…

What are push notifications and how do they affect battery life in the Zendesk Chat app?

Push notifications help preserve battery life by alerting you to important chat events without the app being continuously connected. They are enabled by default and are recommended for use to save battery. However, in regions where push…

Should I enable incoming visitor notifications in the Zendesk Chat app?

It's generally recommended to keep incoming visitor notifications disabled to maximize battery life. When enabled, you'll receive a notification for every visitor to your site with the Zendesk Chat widget, regardless of whether they start a chat….

How do chat request notifications impact battery life in the Zendesk Chat app?

Chat request notifications can impact battery life, especially on high traffic sites. When enabled, you'll receive a notification each time a visitor starts a chat, and for every message until an agent joins. If your site has a low number of chat…

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