To optimize battery life while using the Zendesk Chat Android app, you can adjust certain settings.
Push notifications are a great way to preserve battery life as they allow the app to alert you to important chat events without staying continuously connected. However, if you're in a region where push notifications aren't supported, like China, you'll need to disable them, which will cause the app to drain your battery more quickly. Additionally, consider disabling incoming visitor notifications and chat request notifications, especially if you have a high traffic site, as these can also impact battery life. For more details, check out theoriginal link.
Push notifications help preserve battery life by alerting you to important chat events without the app being continuously connected. They are enabled by default and are recommended for use to save battery. However, in regions where push…
It's generally recommended to keep incoming visitor notifications disabled to maximize battery life. When enabled, you'll receive a notification for every visitor to your site with the Zendesk Chat widget, regardless of whether they start a chat….
Chat request notifications can impact battery life, especially on high traffic sites. When enabled, you'll receive a notification each time a visitor starts a chat, and for every message until an agent joins. If your site has a low number of chat…