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How to Trial Zendesk Reach - Frequently asked questions

Explore common questions about trialing Zendesk Reach, including eligibility, setup, and features. Find answers to help you get started with your trial.

Frequently asked questions

What is Zendesk Reach and how can I trial it?

Zendesk Reach is a set of tools designed to enhance your sales process, and you can trial it by activating the prospecting, enrichment, or sequences tools. To start the trial, an admin on your account needs to activate these features. If you…

Who can activate a Zendesk Reach trial?

Only an admin on your Zendesk account can activate a Reach trial. This involves enabling the prospecting, enrichment, or sequences tools to start the trial process. If you're not an admin, you'll need to coordinate with someone who has admin…

Will I be charged after my Zendesk Reach trial ends?

No, you will not be automatically charged for Zendesk Reach after your trial ends. The trial is free, and you will only incur charges if an admin decides to add Reach to your subscription after the trial period. This means you can explore the…

What should I do if I have trouble activating my Reach trial?

If you encounter any difficulties while trying to activate your Reach trial, the best course of action is to contact your Zendesk account representative. They can provide guidance and help resolve any issues you might face during the activation…

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