Resolve Expired Card Payment Issues - Frequently asked questions
Discover solutions for expired card payment issues on Zendesk. This page addresses common questions and provides guidance on resolving payment problems effectively.
Frequently asked questions
What does the '54 - Expired Card' error mean in Zendesk?
The '54 - Expired Card' error in Zendesk means that the credit card used for your subscription payment has expired. To resolve this issue, you need to use a different credit card that is still valid. When you receive this error, it indicates that…
How can I fix the '54 - Expired Card' error in Zendesk?
To fix the '54 - Expired Card' error in Zendesk, you need to update your payment method with a valid credit card. This error occurs when the card on file has expired. To resolve this, simply submit payment using a different credit card that has…
Why did my Zendesk payment fail with an expired card error?
Your Zendesk payment failed with an expired card error because the credit card on file has expired. This prevents the transaction from being processed successfully. To resolve this issue, you need to update your payment information with a new…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
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