View Admin Product Access in Zendesk - Frequently asked questions
Discover how to check which products your administrators can access in Zendesk. This page answers common questions about managing admin permissions and product visibility.
Frequently asked questions
How can I check which products my administrators have access to in Zendesk?
You can easily check which products your administrators have access to by using the Admin Center in Zendesk. The team list within the Admin Center includes a filter feature that allows you to specifically target and view admins based on the…
What tools does Zendesk provide to manage agent access?
Zendesk offers several tools within the Admin Center to help you manage agent access effectively. One of the key features is the team list, which includes a filter that allows you to view and manage your agents based on the products they are…
How do I filter admins by product in Zendesk?
Filtering admins by product in Zendesk is straightforward using the Admin Center. The team list feature includes a filter that allows you to specifically target and view administrators based on the products they are associated with. This…
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“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
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Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
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Freecash
Freecash
Read FreeCash's case study
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