Invite Sell User to Appointment - Frequently asked questions
Discover how to invite another Sell user to an appointment. This page answers common questions about user invitations, permissions, and appointment settings.
Frequently asked questions
How can I invite a colleague to an appointment in Zendesk Sell?
To invite a colleague to an appointment in Zendesk Sell, you need to use an external calendar integration. By integrating Google or Exchange calendars, you can invite other Sell users to appointments outside of Sell. Once you create or update an…
Can I create appointments on behalf of another user in Zendesk Sell?
Creating appointments on behalf of another user in Zendesk Sell requires using an external calendar integration. By integrating with Google or Exchange calendars, you can manage appointments outside of Sell and sync them back, effectively allowing…
Is it possible to reassign my appointments to another salesperson in Zendesk Sell?
Reassigning appointments to another salesperson in Zendesk Sell is not directly possible through the native calendar. However, by using an external calendar integration like Google or Exchange, you can manage and update appointments outside of…
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Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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Freecash
Freecash
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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