How to Partially Accept a Dispute in Zendesk - Frequently asked questions
Discover how to partially accept disputes in Zendesk. This page answers common questions and provides guidance on handling disputes effectively within Zendesk.
Frequently asked questions
How can I partially accept a dispute in Zendesk QA?
To partially accept a dispute in Zendesk QA, you can select the categories you agree with. If you agree with only some of the disputed rating categories, simply select 'Accept dispute' and change only the categories you agree with. Once you've made…
What happens when I partially accept a dispute in Zendesk QA?
When you partially accept a dispute in Zendesk QA, the system reflects the changes you agree with. By selecting 'Accept dispute' and modifying only the categories you agree with, the dispute status updates to show it as partially accepted. This…
Can I change my decision after partially accepting a dispute in Zendesk QA?
Once you partially accept a dispute in Zendesk QA, the changes are reflected immediately. However, if you need to make further adjustments, you may need to follow the dispute process again or contact support for assistance. It's important to…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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