Explore Recipe Showcase Guide - Frequently asked questions
Frequently asked questions
What is the Zendesk Explore recipe showcase?
The Zendesk Explore recipe showcase is a collection of short, focused tutorials designed to help you create reports for common business scenarios using Explore. These recipes are popular and can be used as they are or modified to fit your specific…
What are some top support recipes in Zendesk Explore?
Top support recipes in Zendesk Explore include tutorials like 'Tickets by agent by channel', 'Ticket creation heatmap', 'One-touch tickets', and 'Finding how many users submit tickets each month'. These recipes help you analyze and report on…
How can I analyze Answer Bot activity in Zendesk Explore?
To analyze Answer Bot activity in Zendesk Explore, you can use the 'Analyzing Answer Bot activity' recipe. This recipe helps you understand how your Answer Bot is performing by providing insights into its interactions and effectiveness. You can…
What are some top talk recipes available in Zendesk Explore?
Some top talk recipes in Zendesk Explore include 'Top ten Talk numbers by usage this week', 'Percentage of calls answered in more than 30 seconds', and 'Inbound calls by wait time'. These recipes help you analyze call data, providing insights into…
How can I measure chat satisfaction ratings in Zendesk Explore?
To measure chat satisfaction ratings in Zendesk Explore, you can use the 'Measuring chat satisfaction ratings this week' recipe. This recipe provides a framework for evaluating customer satisfaction with your chat services, helping you identify…
What is the Zendesk Explore cookbook?
The Zendesk Explore cookbook is a downloadable eBook that compiles some of the most popular Explore recipes for Support. It serves as a handy reference for creating reports and analyzing data using Explore, making it easier for you to implement…
How can I contribute my own recipe to Zendesk Explore?
To contribute your own recipe to Zendesk Explore, first check the Explore recipes reference to ensure your recipe doesn't already exist. Then, share your recipe in the community. Zendesk encourages contributions and may publish your recipe,…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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