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How to Manage Keyboard Shortcuts in Sell - Frequently asked questions

Discover how to view and disable keyboard shortcuts in Zendesk Sell. This page answers common questions about managing shortcuts for a streamlined workflow.

Frequently asked questions

How can I view keyboard shortcuts in Zendesk Sell?

You can easily view keyboard shortcuts in Zendesk Sell to enhance your productivity. To access the list, click on your profile in the upper-right corner of the page and select 'Keyboard Shortcuts' from the menu. Alternatively, you can press SHIFT+?…

How do I disable keyboard shortcuts in Zendesk Sell?

Disabling keyboard shortcuts in Zendesk Sell is a straightforward process. First, open the keyboard shortcuts list by clicking your profile in the upper-right corner and selecting 'Keyboard Shortcuts', or by pressing SHIFT+?. Once the list is open,…

What are the benefits of using keyboard shortcuts in Zendesk Sell?

Using keyboard shortcuts in Zendesk Sell can significantly boost your efficiency. These shortcuts allow you to quickly navigate through the platform and perform common actions, such as creating a new lead, without having to rely on your mouse. This…

Can I customize keyboard shortcuts in Zendesk Sell?

Currently, Zendesk Sell does not offer the option to customize keyboard shortcuts. You can view and disable them, but customization is not supported. This means you will need to use the predefined shortcuts provided by Zendesk Sell to navigate and…

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