Zendesk Support System Requirements - Frequently asked questions
Frequently asked questions
What are the browser requirements for using Zendesk Support?
To use Zendesk Support effectively, you need a stable release version of a supported web browser. The supported browsers include the latest two versions of Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge. It's important to ensure…
Can I use Zendesk Support on a Chromebook?
While Zendesk Support is not officially supported on ChromeOS, it can run on Chromebooks using the Chromium browser. Chromebooks use a Linux-based version of Chromium, which is different from the standard Chrome browser for Windows and macOS….
Does Zendesk Support work on Linux?
Zendesk Support is primarily tested and supported on Windows and macOS. While it may work on Linux, it is not officially supported, and Zendesk does not provide specific documentation or guarantee functionality on Linux…
What are the mobile app requirements for Zendesk Support?
To use Zendesk Support on mobile devices, you need to have iOS 15.0 or higher for iPhone and iPad, and Android 5.0 or higher for Android devices. Note that viewing the agent and admin interface through a mobile browser is not supported; you must…
What are the system requirements for using Zendesk Insights/GoodData?
To use Zendesk Insights/GoodData, your system must have at least 1GB of RAM available and support all the user interface browsers listed for Zendesk Support. For a comprehensive list of requirements, you can refer to the GoodData system…
What should I do if Zendesk Support isn't working on my home network?
If Zendesk Support works on public networks but not on your home network, it might be due to router or firewall settings blocking necessary connections. Ensure that your network allows the required ports and protocols for Zendesk to function…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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