Fix 'Failed to Save Security Settings' Error - Frequently asked questions
Discover solutions to the 'Failed to Save Security Settings' error. This page answers common questions and provides troubleshooting tips to resolve this issue.
Frequently asked questions
Why am I seeing the 'Failed to save security settings' error in Zendesk?
The 'Failed to save security settings' error in Zendesk is usually due to a network issue within your browser. To resolve this, try clearing your browser cache and cookies, then restart the process in an incognito window. This often helps in…
How can I clear my browser cache to fix Zendesk errors?
Clearing your browser cache can help resolve errors like 'Failed to save security settings' in Zendesk. This process involves removing stored data that might be causing conflicts with the current session. To clear your cache, access your…
What should I do if I see an additional error with 'Failed to save security settings'?
If you encounter an additional error message alongside 'Failed to save security settings', such as 'Enter a valid certificate fingerprint', you will need to troubleshoot the specific error. Each error might have a different resolution path, so it's…
How can I manage security settings in Zendesk Admin Center?
Managing security settings in Zendesk Admin Center involves configuring various options to ensure your account's security. This includes setting up authentication methods, managing user access, and configuring SSO settings. For a comprehensive…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
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