image for site

Change Password Security Level - Frequently asked questions

Explore common questions about changing the password security level to Recommended in Zendesk. Find answers to enhance your account's security settings.

Frequently asked questions

How can I change the password security level to Recommended in Zendesk?

To change the password security level to Recommended in Zendesk, you need to be an administrator. This setting helps protect your account by ensuring all passwords are updated to meet the recommended security standards. When you switch to the…

What happens when I change the password security level to Recommended?

When you change the password security level to Recommended, all passwords will expire in 5 days, prompting users to update them. This ensures that both team members and end users comply with the new security standards. This change is crucial for…

Who can change the password security level in Zendesk?

Only administrators have the ability to change the password security level in Zendesk. This ensures that only authorized personnel can enforce security policies. If you're an administrator, you can adjust the security level to Recommended, which…

Why should I set the password security level to Recommended in Zendesk?

Setting the password security level to Recommended in Zendesk is strongly advised to enhance the security of your account. This setting enforces stronger password policies for both team members and end users. By doing so, you ensure that all users…

How does changing the password security level affect end users in Zendesk?

Changing the password security level to Recommended affects end users by requiring them to update their passwords within 5 days. This ensures that all end user passwords meet the new security standards. As an administrator, you can make this…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites