Change Password Security Level - Frequently asked questions
Frequently asked questions
How can I change the password security level to Recommended in Zendesk?
To change the password security level to Recommended in Zendesk, you need to be an administrator. This setting helps protect your account by ensuring all passwords are updated to meet the recommended security standards. When you switch to the…
What happens when I change the password security level to Recommended?
When you change the password security level to Recommended, all passwords will expire in 5 days, prompting users to update them. This ensures that both team members and end users comply with the new security standards. This change is crucial for…
Who can change the password security level in Zendesk?
Only administrators have the ability to change the password security level in Zendesk. This ensures that only authorized personnel can enforce security policies. If you're an administrator, you can adjust the security level to Recommended, which…
Why should I set the password security level to Recommended in Zendesk?
Setting the password security level to Recommended in Zendesk is strongly advised to enhance the security of your account. This setting enforces stronger password policies for both team members and end users. By doing so, you ensure that all users…
How does changing the password security level affect end users in Zendesk?
Changing the password security level to Recommended affects end users by requiring them to update their passwords within 5 days. This ensures that all end user passwords meet the new security standards. As an administrator, you can make this…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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