Fixing Cut-off Explore Reports - Frequently asked questions
Discover solutions for cut-off or missing Explore reports in exported or scheduled dashboard PDFs and images. Find answers to common questions and troubleshooting tips.
Frequently asked questions
Why are my Explore reports cut off in exported PDFs?
Your Explore reports might be cut off in exported PDFs if the dashboard objects are positioned outside the tab area. When editing your dashboard, ensure all objects are within the tab height. If not, adjust the tab size height to fit all objects….
How can I adjust the dashboard tab height in Zendesk Explore?
To adjust the dashboard tab height in Zendesk Explore, access the Tab options menu and select the Tab height icon. Enter a new height value in pixels to ensure all dashboard objects fit within the tab area. After updating the height, verify that…
What should I do if my dashboard exceeds 20,000px height?
If your dashboard exceeds 20,000px in height, your PDF exports may have skewed aspect ratios due to a hard-coded limitation. To resolve this, split your content across multiple tabs. Clone the tab into the same dashboard without cloning queries…
Can I automate the dashboard size based on data amount in Zendesk Explore?
Currently, there is no automated way to adjust the dashboard size based on the amount of data in Zendesk Explore. For scheduled dashboards, you need to manually check and adjust the tab height to fit all data. While this might seem inconvenient,…
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