Delay Web Widget Pop-up - Frequently asked questions
Explore common questions about delaying the Zendesk Web Widget pop-up. Learn how to manage widget timing and enhance user experience with expert tips.
Frequently asked questions
How can I delay the Zendesk Web Widget from popping up?
You can delay the Zendesk Web Widget from appearing by customizing the widget code. To do this, use thehidecommand followed by theshowcommand of the Core API. Here's a sample code snippet that delays the widget for 60 seconds (60,000…
Where should I place the code to delay the Web Widget?
Place the code to delay the Web Widget before the actual widget code in your HTML. This ensures the delay is applied correctly. Specifically, you should add the delay script under the<script type="text/javascript">tag, but before the widget's…
Can I delay the Zendesk Messaging Widget in the Help Center?
Yes, you can delay the Zendesk Messaging Widget in your Help Center by using a specific API script. This script allows you to set a delay before the widget opens. Here's an example script that delays the widget for 10 seconds (10,000…
Is there a way to delay the Zendesk Chat Widget?
Yes, there is a way to delay the Zendesk Chat Widget from popping up, similar to the Web Widget. You can refer to a specific article for detailed instructions on how to implement this delay. The process involves using a script to control the…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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