Delay Zendesk Chat Widget Pop-Up
Discover how to delay the Zendesk Chat Widget from popping up. Use a script to control the timing of its appearance on your site.
Is there a way to delay the Zendesk Chat Widget?
Yes, there is a way to delay the Zendesk Chat Widget from popping up, similar to the Web Widget. You can refer to a specific article for detailed instructions on how to implement this delay.
The process involves using a script to control the timing of the widget's appearance, ensuring it doesn't pop up immediately when a user visits your site.
More related questions
How can I delay the Zendesk Web Widget from popping up?
You can delay the Zendesk Web Widget from appearing by customizing the widget code. To do this, use thehidecommand followed by theshowcommand of the Core API. Here's a sample code snippet that delays the widget for 60 seconds (60,000…
Where should I place the code to delay the Web Widget?
Place the code to delay the Web Widget before the actual widget code in your HTML. This ensures the delay is applied correctly. Specifically, you should add the delay script under the<script type="text/javascript">tag, but before the widget's…
Can I delay the Zendesk Messaging Widget in the Help Center?
Yes, you can delay the Zendesk Messaging Widget in your Help Center by using a specific API script. This script allows you to set a delay before the widget opens. Here's an example script that delays the widget for 10 seconds (10,000 milliseconds):…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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