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Texting with Sell Mobile on iOS - Frequently asked questions

Discover answers to common questions about using texting with Zendesk Sell on iOS. Learn how to optimize your mobile experience and troubleshoot issues.

Frequently asked questions

How can I send a text message using the Sell mobile app on iOS?

You can easily send text messages to your leads and contacts using the Sell mobile app on iOS. Simply navigate to the Today dashboard, select either Leads or Contacts, and open the desired lead or contact. Then, on the Details tab, tap 'Message'…

What are the options for sending messages in the Sell mobile app?

In the Sell mobile app for iOS, you have two options for sending messages to your leads and contacts. You can either send a message directly from your phone or use the 'Send message with Sell' feature. Both options are accessible from the Details…

Where do I find the option to send a message in the Sell app?

To find the option to send a message in the Sell mobile app, go to the Today dashboard and select either Leads or Contacts. Open the lead or contact you wish to message, and on the Details tab, you'll see the 'Message' option under their name. This…

Can I send messages directly from my phone using the Sell app?

Yes, you can send messages directly from your phone using the Sell mobile app on iOS. After selecting a lead or contact from the Today dashboard, tap 'Message' on the Details tab. Choose the 'Send message' option to enter your text and send it…

How do I use the 'Send message with Sell' feature?

To use the 'Send message with Sell' feature in the Sell mobile app, first navigate to the Today dashboard and select a lead or contact. On the Details tab, tap 'Message' and choose 'Send message with Sell'. Enter your text message and tap OK to…

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