Unblock Voice & Text in Zendesk Sell - Frequently asked questions
Discover solutions to unblock your Voice and Text account in Zendesk Sell. Explore common issues, troubleshooting tips, and expert advice in our FAQ section.
Frequently asked questions
Why is my Zendesk Sell Voice and Text account blocked?
If you're seeing an error message that your Voice and Text account has been blocked, it means there's an issue preventing you from making calls. To resolve this, you should contact Zendesk Customer Support for further assistance. They will be able…
How can I resolve the blocked Voice and Text account error in Zendesk Sell?
To resolve the blocked Voice and Text account error in Zendesk Sell, you need to reach out to Zendesk Customer Support. They are equipped to assist you with this issue and can provide the necessary steps to unblock your account. This error…
What should I do if I can't make calls with Zendesk Sell Voice?
If you're unable to make calls with Zendesk Sell Voice and receive an error stating your account is blocked, the best course of action is to contact Zendesk Customer Support. They will help you troubleshoot the issue and provide guidance on how to…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
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