Update GitHub Managed Theme in Guide - Frequently asked questions
Discover answers to common questions about updating your GitHub-managed theme in Zendesk Guide. Learn about best practices, troubleshooting, and more.
Frequently asked questions
How do I update my Zendesk Guide theme from GitHub?
To update your Zendesk Guide theme from GitHub, you need to make changes in GitHub and then update the theme in Guide. First, ensure you are a Guide admin. In GitHub, make any necessary changes to your theme and increment the version number in the…
What should I do if my GitHub theme version number is not allowed?
If you encounter an error stating that the version number of your imported theme is not allowed, it means the version number in your manifest.json file does not comply with the Semantic Versioning 2.0.0 standard. To resolve this, update the version…
Can I restore a broken GitHub integration for my Zendesk theme?
Unfortunately, once you've broken the link with GitHub, there is no way to restore it directly. Instead, you need to pull another instance of your theme from GitHub and make it the live theme. To do this, copy the live theme to save a…
How can I automate theme updates in Zendesk using GitHub?
You can automate theme updates in Zendesk by using GitHub actions and the Themes API. This allows you to streamline the process of updating your theme by setting up automated workflows that trigger updates whenever changes are made in your GitHub…
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