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How to Add a User in Zendesk Sell - Frequently asked questions

Discover answers to common questions about adding users in Zendesk Sell. Learn about user roles, permissions, and troubleshooting in this comprehensive FAQ guide.

Frequently asked questions

How do I add a user in Zendesk Sell on the lowest plans?

To add a user in Zendesk Sell on the lowest plans, you need admin rights and available seats. Start by clicking on Settings, then select Manage > Users, and click New user. Enter the user's full name and email, and assign permissions. You can…

How do I add a user in Zendesk Sell on the highest plans?

Adding a user in Zendesk Sell on the highest plans allows for more granular permissions. Begin by clicking Settings, then Manage > Users, and click New user. Enter the user's full name, email, manager, and group. Choose a pipeline if you have…

What permissions can I assign when adding a user in Zendesk Sell?

When adding a user in Zendesk Sell, you can assign either full or limited access permissions. For limited access, you can specify whether the user can view and update all leads, contacts, prospects, customers, and deals, or only their own. On the…

What happens if I don't have enough licenses to add a user in Zendesk Sell?

If you don't have enough licenses to add a user in Zendesk Sell, you'll be prompted to add more seats. This ensures that you have the necessary capacity to accommodate the new user. You can manage your licenses by adding or removing seats as…

How do I activate a new user in Zendesk Sell?

To activate a new user in Zendesk Sell, the user must complete their registration via an activation email. Once you've added a user and sent the invitation, the user will receive an email with an activation link. They need to click this link,…

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