Is Zendesk Down? Troubleshooting Tips - Frequently asked questions
Discover answers to common questions about Zendesk outages. Learn how to troubleshoot issues, check system status, and find solutions to connectivity problems.
Frequently asked questions
How can I check if Zendesk is down?
To check if Zendesk is down, visit the Zendesk status page. This page will inform you of any ongoing issues or outages affecting the service. If everything appears operational on the status page but you're still experiencing issues, further…
What should I do if Zendesk is experiencing performance issues?
If Zendesk is experiencing performance issues, start by checking the status page for any reported problems. This will help you determine if the issue is widespread or specific to your account. If the status page indicates that everything is…
Where can I find the Zendesk status page?
The Zendesk status page is your go-to resource for checking the current operational status of Zendesk services. It provides real-time updates on any outages or performance issues. You can access the status page directly from the Zendesk support…
How can I solve general Zendesk performance issues?
To solve general Zendesk performance issues, first check the status page to rule out any service-wide problems. If no issues are reported, you may need to troubleshoot specific to your account or setup. The article on solving general Zendesk…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
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Freecash
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Read FreeCash's case study
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