Live Data Limits in Explore Dashboards - Frequently asked questions
Discover answers to common questions about live data limits in Zendesk Explore dashboards. Learn about data restrictions, usage guidelines, and more.
Frequently asked questions
What are the concurrent user limits for Zendesk Explore live dashboards?
Zendesk Explore live dashboards have a limit of 100 concurrent users. This means that up to 100 users can view a live dashboard at the same time. If a user doesn't interact with the dashboard for 1 minute and 30 seconds, their session will time…
How does session timeout work in Zendesk Explore live dashboards?
Session timeout in Zendesk Explore live dashboards occurs after 1 minute and 30 seconds of inactivity. If a user doesn't interact with the dashboard during this time, their session will time out, and the dashboard will stop updating. This timeout…
What happens when a user's session times out on a Zendesk Explore dashboard?
When a user's session times out on a Zendesk Explore dashboard, their slot for concurrent users is released. This means that another user can take their place and view the dashboard. The dashboard will stop updating for the timed-out user until…
How can I prevent constant time-outs on Zendesk Explore live dashboards?
To prevent constant time-outs on Zendesk Explore live dashboards, ensure that users interact with the dashboard regularly. The session times out after 1 minute and 30 seconds of inactivity, so frequent interaction can help keep the session active….
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