Session timeout in Zendesk Explore live dashboards occurs after 1 minute and 30 seconds of inactivity. If a user doesn't interact with the dashboard during this time, their session will time out, and the dashboard will stop updating. This timeout releases the user's slot, allowing another user to access the dashboard.
When the user returns and interacts with the dashboard again, it will resume updating as long as there are fewer than 100 concurrent users. This feature helps manage user access and ensures that the dashboard remains responsive for active users.
Zendesk Explore live dashboards have a limit of 100 concurrent users. This means that up to 100 users can view a live dashboard at the same time. If a user doesn't interact with the dashboard for 1 minute and 30 seconds, their session will time…
When a user's session times out on a Zendesk Explore dashboard, their slot for concurrent users is released. This means that another user can take their place and view the dashboard. The dashboard will stop updating for the timed-out user until…
To prevent constant time-outs on Zendesk Explore live dashboards, ensure that users interact with the dashboard regularly. The session times out after 1 minute and 30 seconds of inactivity, so frequent interaction can help keep the session active….