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Edit, Deactivate & Delete Sell Triggers - Frequently asked questions

Discover answers to common questions about editing, deactivating, and deleting sales triggers in Zendesk Sell. Learn how to manage triggers effectively.

Frequently asked questions

How do I edit the conditions of a Zendesk Sell sales trigger?

Editing the conditions of a Zendesk Sell sales trigger is straightforward. You can modify the conditions at any time to better suit your sales processes. To edit a condition, navigate to the Options menu next to the condition you wish to change…

What are the steps to deactivate a Zendesk Sell sales trigger?

Deactivating a Zendesk Sell sales trigger is a simple process that stops the trigger from performing any actions. To deactivate a trigger, click the Options menu next to the trigger you want to make inactive and select 'Deactivate'. Once…

How can I delete a sales trigger in Zendesk Sell?

Deleting a sales trigger in Zendesk Sell requires the trigger to be inactive first. This ensures that no active triggers are accidentally removed. To delete a trigger, first deactivate it by following the deactivation steps. Then, go to the…

How do I add extra conditions to a Zendesk Sell sales trigger?

Adding extra conditions to a Zendesk Sell sales trigger allows for more precise control over when actions are executed. To add a condition, go to Settings > Business rules > Triggers, select the trigger you want to edit, and click (+) under…

What are nested conditions in Zendesk Sell sales triggers?

Nested conditions in Zendesk Sell sales triggers allow for more complex logical expressions by grouping conditions together. To add a nested condition, navigate to Settings > Business rules > Triggers, select your trigger, and click (+) under…

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