Edit, Deactivate & Delete Sell Triggers - Frequently asked questions
Discover answers to common questions about editing, deactivating, and deleting sales triggers in Zendesk Sell. Learn how to manage triggers effectively.
Frequently asked questions
How do I edit the conditions of a Zendesk Sell sales trigger?
Editing the conditions of a Zendesk Sell sales trigger is straightforward. You can modify the conditions at any time to better suit your sales processes. To edit a condition, navigate to the Options menu next to the condition you wish to change…
What are the steps to deactivate a Zendesk Sell sales trigger?
Deactivating a Zendesk Sell sales trigger is a simple process that stops the trigger from performing any actions. To deactivate a trigger, click the Options menu next to the trigger you want to make inactive and select 'Deactivate'. Once…
How can I delete a sales trigger in Zendesk Sell?
Deleting a sales trigger in Zendesk Sell requires the trigger to be inactive first. This ensures that no active triggers are accidentally removed. To delete a trigger, first deactivate it by following the deactivation steps. Then, go to the…
How do I add extra conditions to a Zendesk Sell sales trigger?
Adding extra conditions to a Zendesk Sell sales trigger allows for more precise control over when actions are executed. To add a condition, go to Settings > Business rules > Triggers, select the trigger you want to edit, and click (+) under…
What are nested conditions in Zendesk Sell sales triggers?
Nested conditions in Zendesk Sell sales triggers allow for more complex logical expressions by grouping conditions together. To add a nested condition, navigate to Settings > Business rules > Triggers, select your trigger, and click (+) under…
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