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Fix Access Denied in Office 365 Email Forwarding - Frequently asked questions

Discover solutions to common issues with access denied errors when setting up email forwarding in Office 365. Find answers to frequently asked questions and troubleshoot effectively.

Frequently asked questions

Why am I getting an 'Access denied' error when setting up email forwarding in Office 365?

The 'Access denied' error occurs because Microsoft 365's default settings often block automatic email forwarding as part of their outbound spam protection. This results in a bounce message with the error code 550 5.7.520, indicating that your…

How can I change outbound spam protection settings in Microsoft 365?

To change outbound spam protection settings in Microsoft 365, you need to contact your Microsoft 365 administrator. They can allow automatic external forwarding for Zendesk support addresses, which is often blocked by default. You can choose to…

What should I do if email forwarding issues persist after changing settings in Office 365?

If email forwarding issues persist even after changing the outbound spam protection settings in Office 365, it might be due to Microsoft 365's rules or spam policies. In such cases, it's best to contact Microsoft 365 Support for further…

Who should I contact to enable email forwarding in Microsoft 365?

To enable email forwarding in Microsoft 365, you should contact your Microsoft 365 administrator. They have the necessary permissions to adjust the settings that control automatic external forwarding. By allowing automatic forwarding for Zendesk…

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