image for site

Persistent Email Forwarding Issues in Office 365

Discover what to do if email forwarding issues persist in Office 365 after changing settings. Contact Microsoft 365 Support for further help.

What should I do if email forwarding issues persist after changing settings in Office 365?

If email forwarding issues persist even after changing the outbound spam protection settings in Office 365, it might be due to Microsoft 365's rules or spam policies.

In such cases, it's best to contact Microsoft 365 Support for further assistance. They can provide more detailed help and ensure that your settings are correctly configured to allow email forwarding to Zendesk.


More related questions

Why am I getting an 'Access denied' error when setting up email forwarding in Office 365?

The 'Access denied' error occurs because Microsoft 365's default settings often block automatic email forwarding as part of their outbound spam protection. This results in a bounce message with the error code 550 5.7.520, indicating that your…

How can I change outbound spam protection settings in Microsoft 365?

To change outbound spam protection settings in Microsoft 365, you need to contact your Microsoft 365 administrator. They can allow automatic external forwarding for Zendesk support addresses, which is often blocked by default. You can choose to…

Who should I contact to enable email forwarding in Microsoft 365?

To enable email forwarding in Microsoft 365, you should contact your Microsoft 365 administrator. They have the necessary permissions to adjust the settings that control automatic external forwarding. By allowing automatic forwarding for Zendesk…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites