ZCLI Changes Impacting ZAF - Frequently asked questions
Frequently asked questions
What changes are being made to the Zendesk Apps Framework?
Zendesk is making changes to improve the reliability of the Zendesk Apps Framework (ZAF) starting December 6, 2021. These changes are not visible to Zendesk users but may affect developers using ZCLI for local app testing. Developers will need to…
How do I update ZCLI to the latest version?
To update ZCLI to the latest version, you need to run a simple command in your terminal. The command isnpm update -g @zendesk/zcli. This will update your ZCLI to version 1.0.0-beta.15, which is necessary to ensure compatibility with the upcoming…
Will the changes to ZAF affect Zendesk Apps Tools (ZAT) users?
No, the changes to the Zendesk Apps Framework will not affect users of Zendesk Apps Tools (ZAT). Developers using ZAT can continue using the tool without any issues, as the changes are specific to ZCLI…
What should I do if ZCLI is not working after the update?
If ZCLI is not working after updating, ensure you have followed the update instructions correctly. Run the commandnpm update -g @zendesk/zclito update to the latest version. If issues persist, check if the local testing environment is set up…
What was the issue with the early release of ZAF changes?
The ZAF changes were accidentally released ahead of schedule, causing issues for some developers using ZCLI. This was quickly rolled back, and the planned release proceeded on December 6, 2021. If you experienced issues during this time, they…
How can I confirm if Zendesk is in development mode?
To check if Zendesk is in development mode, you can append?zcli_apps=trueto the URL. However, some users have reported issues with this method not working as expected. Ensure your ZCLI is updated and configured correctly to avoid such…
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