Texting with Sell Mobile on Android - Frequently asked questions
Discover answers to common questions about using texting features in Zendesk Sell on Android. Learn how to optimize your mobile experience with our comprehensive FAQ guide.
Frequently asked questions
How do I send a text message using the Zendesk Sell mobile app on Android?
You can easily send text messages to your leads and contacts using the Zendesk Sell mobile app on Android. Simply open the app and navigate to the Today dashboard. From there, tap on either Leads or Contacts, and select the lead or contact you wish…
Can I send text messages directly from my phone using Zendesk Sell?
Yes, you can send text messages directly from your phone using the Zendesk Sell mobile app. After opening the app, go to the Today dashboard and select either Leads or Contacts. Choose the lead or contact you want to message, and on the Info tab,…
What are the options for sending text messages in Zendesk Sell on Android?
In Zendesk Sell on Android, you have two options for sending text messages: directly from your phone or through the Sell app. To send a message from your phone, select a lead or contact, tap their phone number, and choose 'Send text message'. To…
How do I choose between sending a text from my phone or Sell in Zendesk?
When using the Zendesk Sell mobile app, you can choose to send a text message either from your phone or through Sell. To make this choice, open the lead or contact you want to message, tap their phone number, and a menu will appear. You can then…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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