No, the Industry field does not automatically copy from a contact to a deal in Zendesk. If you want the Industry field to be present at the deal level, you will need to create a custom field for it. The Industry field is designed to stay with the…
To have the Industry field on the deal level in Zendesk, you need to create a custom field. This is because the Industry field does not automatically transfer from a contact to a deal. Creating a custom field allows you to manually add the…
The Industry field doesn't transfer from a contact to a deal in Zendesk because it is designed to stay with the contact. This setup requires users to create a custom field if they want the Industry information at the deal level. This separation…