Identify Brand IDs in Multi-Brand Setup - Frequently asked questions
Discover how to identify brand IDs in a multi-brand setup with Zendesk. This page answers common questions and provides insights into managing multiple brands effectively.
Frequently asked questions
How can I find brand IDs in a multi-brand Zendesk setup?
To find brand IDs in a multi-brand Zendesk setup, you can use the Guide Admin console or make an API call. In the Guide Admin console, open any Zendesk product, click the Zendesk Products icon in the top bar, and select Guide. The URL of the…
What is the easiest way to identify a brand ID in Zendesk?
The easiest way to identify a brand ID in Zendesk is through the Guide Admin console. Simply open any Zendesk product, click the Zendesk Products icon in the top bar, and select Guide. The brand ID will be visible in the URL of the admin page. If…
How can I use the Zendesk API to list brand IDs?
You can list brand IDs in Zendesk by making an API call. To get a full list of brands and their IDs, use the endpointGET /api/v2/brandsathttps://{subdomain}.zendesk.com/api/v2/brands.json. This API call will provide you with a…
Can I find the brand ID in the Zendesk Admin Center?
Yes, you can find the brand ID in the Zendesk Admin Center by inspecting the code. On the brand management screen, each brand's settings form has an action property that includes the brand ID, formatted as/brands/<BRAND_ID_HERE>. While it…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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