Finding Brand IDs in Multi-Brand Zendesk
How can I find brand IDs in a multi-brand Zendesk setup?
To find brand IDs in a multi-brand Zendesk setup, you can use the Guide Admin console or make an API call.
In the Guide Admin console, open any Zendesk product, click the Zendesk Products icon in the top bar, and select Guide. The URL of the admin page will include the brand ID. To view other brand IDs, switch the brand using the brand selector at the top of the page, and the brand ID will change in the URL. Alternatively, you can make an API call to get a full list of brands and their IDs using the endpoint:GET /api/v2/brandsathttps://{subdomain}.zendesk.com/api/v2/brands.json. For more details, check out theoriginal link.
More related questions
What is the easiest way to identify a brand ID in Zendesk?
The easiest way to identify a brand ID in Zendesk is through the Guide Admin console. Simply open any Zendesk product, click the Zendesk Products icon in the top bar, and select Guide. The brand ID will be visible in the URL of the admin page. If…
How can I use the Zendesk API to list brand IDs?
You can list brand IDs in Zendesk by making an API call. To get a full list of brands and their IDs, use the endpointGET /api/v2/brandsathttps://{subdomain}.zendesk.com/api/v2/brands.json. This API call will provide you with a comprehensive…
Can I find the brand ID in the Zendesk Admin Center?
Yes, you can find the brand ID in the Zendesk Admin Center by inspecting the code. On the brand management screen, each brand's settings form has an action property that includes the brand ID, formatted as/brands/<BRAND_ID_HERE>. While it would…
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