Using VoIP Phone Hardware with Zendesk Talk - Frequently asked questions
Explore common questions about integrating your VoIP phone hardware with Zendesk Talk. Learn about compatibility, setup, and troubleshooting to enhance your support experience.
Frequently asked questions
Can I use my VoIP phone hardware with Zendesk Talk?
No, you cannot directly use VoIP phone hardware with Zendesk Talk. However, you can forward calls from Zendesk Talk to your existing VoIP phone number. This allows you to receive calls on your VoIP phone while using Zendesk Talk's features. For…
How can I forward calls from Zendesk Talk to my VoIP phone?
You can forward calls from Zendesk Talk to your VoIP phone by setting up call forwarding. This allows you to use your existing VoIP phone number to receive calls while still utilizing Zendesk Talk's features. For detailed instructions on how to set…
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Zinc
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Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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Freecash
Freecash
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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