You can forward calls from Zendesk Talk to your VoIP phone by setting up call forwarding. This allows you to use your existing VoIP phone number to receive calls while still utilizing Zendesk Talk's features. For detailed instructions on how to set up call forwarding, check out the article on setting up your browser or phone for calls.
No, you cannot directly use VoIP phone hardware with Zendesk Talk. However, you can forward calls from Zendesk Talk to your existing VoIP phone number. This allows you to receive calls on your VoIP phone while using Zendesk Talk's features. For…