How to Check Your Zendesk Plan Type - Frequently asked questions
Frequently asked questions
How can I check my Zendesk plan type manually?
To manually check your Zendesk plan type, you need to access the Admin Center. Simply click on 'Account' in the sidebar, then select 'Billing > Subscription'. This will open the Subscription page where you can view your products, plans, and any…
Is there an automatic way to check my Zendesk plan type?
Yes, you can automatically check your Zendesk plan type by clicking a button that takes you directly to your Subscription page. This requires you to sign in and is only available for accounts where the default language is English. Please note that…
What should I do if I can't find my plan on a plan banner?
If you don't see your plan on a plan banner, you might be on a legacy plan. Legacy plans are older versions of Zendesk plans that may not be represented in current plan banners. To learn more about the functionality available on legacy plans, you…
Who can view subscription information in Zendesk?
Only admins or account owners can view subscription information in Zendesk. This includes details about your products, plans, and any add-ons. If you need to check your plan type, ensure you have the necessary permissions to access this…
What limitations exist for checking my Zendesk plan automatically?
When checking your Zendesk plan automatically, there are a few limitations to be aware of. This feature is only available for accounts where the default language is English and is restricted to admins. Additionally, ad blockers might prevent the…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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