Send Invoices for Marketplace Apps - Frequently asked questions
Discover how to send invoices for marketplace apps to others. Explore common questions and solutions for managing invoice recipients effectively.
Frequently asked questions
Who receives the invoice for a Zendesk marketplace app?
The invoice for a Zendesk marketplace app is sent to the email address of the admin who purchased and installed the app. This means that if you are the admin responsible for the purchase, you will receive the invoice directly in your email. If…
Can I change the invoice recipient for a Zendesk marketplace app?
Yes, you can change the invoice recipient for a Zendesk marketplace app, but you will need to contact the app developer to do so. They are responsible for sending the invoices and can assist you in updating the recipient information. The default…
Why is the Zendesk Owner's email used for app trials?
When installing a Zendesk app with a free trial, the Zendesk Owner's email is used by default for registering the trial account. This is a standard procedure to ensure that the owner is aware of any trials being initiated under their account….
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
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Freecash
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