Time Tracking with Harvest App - Frequently asked questions
Discover how to track time on won deals using the Harvest app. Explore common questions and solutions to optimize your time tracking process effectively.
Frequently asked questions
How do I install the Harvest app in Zendesk Sell?
To install the Harvest app in Zendesk Sell, you need admin rights and a pre-existing Harvest account. Start by clicking the Settings icon, then select Integrations > Apps. Next, click on Marketplace and locate the Harvest app. You can find it…
What do I need to set up the Harvest app in Zendesk Sell?
To set up the Harvest app in Zendesk Sell, you need admin rights and an existing Harvest account. Admin rights are necessary to access the settings and install the app, while a Harvest account is required to link and manage your time tracking…
How does the Harvest app help with time tracking in Zendesk Sell?
The Harvest app helps with time tracking in Zendesk Sell by allowing you to create new time tracking projects for deals you've won. When you mark a deal as won, Harvest prompts you to create a new project. Once saved, this project is added to your…
What happens when I mark a deal as won in Zendesk Sell with Harvest?
When you mark a deal as won in Zendesk Sell with the Harvest app installed, you are prompted to create a new project in Harvest. This new project is then added to your Harvest account, where you can begin tracking time for the deal. This seamless…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
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Freecash
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