Configuring Widget Slides - Frequently asked questions
Discover answers to common questions about configuring widget slides in Zendesk. Learn how to customize, troubleshoot, and optimize your widget settings.
Frequently asked questions
How do I add widgets as slides in Zendesk Explore?
To add widgets as slides in Zendesk Explore, you need to configure the interaction options in the Dashboard Builder. First, select the tab containing the widgets you want to add as slides. Then, click on 'Tab options' at the top of the Dashboard…
How can I change the order of widget slides in Zendesk Explore?
Changing the order of widget slides in Zendesk Explore is a simple process. In the Dashboard Builder, go to 'Tab options' and select 'Slides options'. From there, you can drag and drop the widgets into your preferred order. By default, widgets…
Can I add new widgets to a dashboard in Zendesk Explore?
Yes, you can add new widgets to a dashboard in Zendesk Explore, but they must be added to the dashboard before they can be included in the widget slides. To add new widgets, you need to follow the process of adding and arranging dashboard widgets…
What are the benefits of using widget slides in Zendesk Explore?
Using widget slides in Zendesk Explore allows viewers to focus on one report at a time, which can be particularly beneficial on mobile devices with smaller screens. This feature enhances the viewer's ability to interact with and understand the data…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Freecash
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