Zendesk Bug Bounty Program - Frequently asked questions
Frequently asked questions
What is the Zendesk Bug Bounty Program?
The Zendesk Bug Bounty Program is an initiative to engage with security researchers to report vulnerabilities. Zendesk is committed to security and privacy, and they validate, respond, and fix vulnerabilities reported responsibly. They assure that…
How can I participate in the Zendesk Bug Bounty Program?
To participate in the Zendesk Bug Bounty Program, you need to report any discovered security vulnerabilities. Start by signing up for an account at hackerone.com if you don't have one. Then, file a report detailing the suspected vulnerabilities….
What should be included in a Zendesk Bug Bounty report?
A Zendesk Bug Bounty report should include several key pieces of information. You need to provide the vulnerable URL, any applicable vulnerable parameters, the type of vulnerability, and a detailed description of the issue. Additionally, include…
What happens after I submit a vulnerability report to Zendesk?
After submitting a vulnerability report to Zendesk, their Security Ops team will evaluate it and inform you of the status. Reports that demonstrate valid security-related behavior but carry acceptable risk will be closed as informative. Identical…
Will I receive a reward for reporting a vulnerability to Zendesk?
You may receive a reward for reporting a vulnerability to Zendesk if you are the first to submit a report for a valid vulnerability. The Zendesk team will contact you to discuss the conditions of the bounty. However, duplicate reports will not be…
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