Fix Invalid Account Calling Number Error - Frequently asked questions
Discover solutions to the 'Invalid account calling number' error in Zendesk. This page addresses common questions and troubleshooting tips to resolve this issue effectively.
Frequently asked questions
Why do I see the 'Invalid account calling number' error in Zendesk Talk?
The 'Invalid account calling number' error appears when no phone number is selected for making an outbound call. To fix this, simply choose a support number from the drop-down menu and select a phone number. Once you've selected a number, you…
How can I resolve the 'Invalid account calling number' error in Zendesk Talk?
To resolve the 'Invalid account calling number' error, ensure you have selected a phone number to place your call from. This error occurs when no number is chosen for outbound calls. By selecting a support number from the drop-down menu, you can…
What should I do if I encounter the 'Invalid account calling number' error in Zendesk Talk?
If you encounter the 'Invalid account calling number' error, it means you haven't selected a phone number for your outbound call. To resolve this, go to the drop-down menu, choose a support number, and select a phone number. This will allow you to…
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“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
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